Join our dynamic healthcare team as a Dental Treatment Coordinator, where your enthusiasm and organizational skills will play a vital role in delivering exceptional patient care. In this energetic role, you will serve as the key liaison between patients and the dental team, coordinating treatment plans, verifying insurance benefits, and ensuring smooth office operations. Your proactive approach will help patients navigate their dental journeys with confidence while supporting the clinic’s mission to provide top-quality dental services in a friendly, professional environment. This paid position offers an exciting opportunity to grow your career in dental administration and patient support.
- Act as the primary point of contact for patients, providing excellent customer service via phone, email, and in person with professional phone etiquette and a welcoming demeanor
- Verify insurance coverage, benefits, and eligibility, to facilitate accurate treatment planning and billing
- Review and process dental documentation including CPT (Current Procedural Terminology), ensuring compliance with HIPAA regulations and proper coding standards
- Schedule patient appointments efficiently; coordinate with clinical staff to optimize daily workflow
- Assist patients with understanding their treatment plans, insurance options, and financial responsibilities; explain procedures using dental terminology clearly and compassionately
- Manage medical billing processes including collection of payments, insurance claims submission, follow-up on unpaid claims, and reconciliation of accounts using Meditech or similar billing software
- Maintain accurate medical records by reviewing documentation for completeness and correctness; ensure all files are organized in compliance with health information management standards
- Strong knowledge of dental terminology
- Proven ability to verify insurance benefits accurately through platforms like Medicare or private insurers; familiarity with insurance verification processes is essential
- Prior clinic or dental office experience demonstrating familiarity with front desk operations, medical administrative support, and office management procedures
- Competent computer skills including Microsoft Office suite (Word, Excel), multi-line phone systems, filing systems, and health information management software opendental
- Strong organizational skills for scheduling appointments, managing patient intake forms, handling medical records securely, and supporting overall office efficiency
- Exceptional customer service abilities combined with professional phone etiquette to create a positive patient experience from first contact through treatment completion
This role is ideal for motivated individuals passionate about healthcare administration who thrive in fast-paced environments. If you’re eager to contribute your medical office expertise while helping patients achieve healthy smiles—apply today!
Pay: $25.17 - $30.31 per hour
Work Location: In person
