Job Overview
We are seeking a dynamic and detail-oriented Dental Receptionist to join our vibrant dental practice. In this essential role, you will be the first point of contact for patients, providing exceptional customer service while managing a variety of administrative tasks. Your energetic approach will help create a welcoming environment, ensuring smooth daily operations and a positive patient experience. The ideal candidate will possess strong office skills, and have a passion for delivering outstanding patient care.
Duties
- Greet patients warmly and handle all front desk responsibilities with professionalism and enthusiasm
- Schedule appointments efficiently using dental practice management software such as Opendental
- Verify insurance coverage, perform insurance eligibility checks, and insurance setups
- Manage patient intake forms, update medical records, and review documentation for accuracy and completeness
- Maintain accurate records
- Answer multi-line phone systems with excellent phone etiquette and assist patients with inquiries or appointment rescheduling
- Conduct insurance verification and explain treatment plans or financial policies clearly to patients
- Ensure compliance with HIPAA regulations by safeguarding patient information and maintaining confidentiality at all times
- Support administrative functions such as filing, data entry, and managing electronic health records
Skills
- Proven experience in a dental office setting
- Knowledge of dental terminology
- Familiarity with dental practice management software including OpenDental
- Ability to navigate health information while maintaining HIPAA compliance
- Excellent customer service skills combined with professional phone etiquette and strong communication abilities
- Proficiency in computer skills including Microsoft Office Suite (Word, Excel) and typing (including 10 key typing)
- Strong organizational skills for managing appointments, filing systems, and Dental records efficiently
- Experience with insurance verification processes is preferred
- Ability to review documentation thoroughly for accuracy and completeness in accordance with healthcare standards
Join our team as a Dental Receptionist to make a meaningful difference in our patients’ lives! Bring your energy, support, and passion for exceptional service to help us create a welcoming environment where everyone feels cared for. This paid position offers an exciting opportunity to grow your career within dental practice dedicated to excellence.
Pay: $19.00 - $22.00 per hour
Benefits:
Work Location: In person
