Dental Scheduling Coordinator

Veda Family Dentistry • Full-time • West New York, New Jersey, United States • $25 - $28 / hour • 2m ago

Benefits:

Bonus based on performance

Overview
We are seeking a friendly, driven, and detail-oriented Scheduling Coordinator to join our growing dental team. This role is essential to the success of our practice and focuses heavily on recall scheduling, new patient acquisition, evaluations, and aesthetic consultations to support proper treatment planning and efficient patient care

Key Responsibilities:

Answer incoming calls with professionalism, warmth, and confidence
Proactively schedule and reappoint recall patients to maintain a full and productive schedule
Make 60+ recall calls daily to ensure patients remain active and compliant with recommended care
Convert new patient inquiries into scheduled appointments through effective communication and strong customer service skills
Schedule new patient exams, comprehensive evaluations, and aesthetic evaluations accurately to allow for proper diagnosis and treatment planning
Ensure the correct procedures and appointment types are selected and scheduled with the appropriate time blocks for each patient visit
Enter and maintain accurate patient demographics, appointment notes, and treatment details
Collect and input complete insurance information for our billing agency to verify benefits
Ensure all appointment details are thoroughly documented so the clinical team is fully prepared to treat patients efficiently and on time
Maintain organization, accuracy, and attention to detail in a fast-paced environment
Work closely with the front desk, clinical team, and billing partners to support smooth daily operations

Who We Are Looking For

Experience in a med spa, salon or luxury service environment,
Previous dental front office or scheduling experience preferred
A friendly, people-focused communicator
Strong phone presence with the ability to build rapport quickly
Sharp, quick-thinking, and solution-oriented communicator
Excellent attention to detail and data entry accuracy
Ability to multitask while maintaining professionalism and efficiency
Comfortable using dental scheduling software and managing high call volumes
Team-oriented, reliable, and patient-focused
Comfortable calling patients, following up on leads, and confidently discussing services
Professional appearance and demeanor
Strong multitasker who can stay calm in a busy environment
Tech-savvy and comfortable learning new software and social media tools
Organized, reliable, and able to follow structured systems
Comfortable on camera and willing to support short-form social media content

What We Offer:

Competitive hourly pay based on experience
Monthly performance bonuses
Employee discounts on treatments
Opportunity for professional growth and training
Supportive and professional team environment
Training and systems designed for success

If you are energized by patient communication, enjoy keeping schedules full, and understand the importance of proper scheduling for quality treatment planning, we’d love to hear from you.

Compensation: $25 to $28 an hour based on experience plus bonus and commission.

Job Type: Full-time

Experience: