Company Overview
Infinite Services, Inc. is dedicated to providing comprehensive in-home physical, occupational, speech therapy, and counseling services. With a focus on both pediatric and geriatric populations, the company has established itself as a trusted leader in delivering compassionate care across multiple communities.
Overview
The Providers Coordinator – Clinician owns the Staffing function and represents Infinite to our providers. This is a full-time, clinician-based ownership role that combines patient treatment with leadership, operational management, and staff development. The position is filled by experienced treating clinicians (PT / OT / ST); their salaries sit within treating-provider calculations and are partly offset by reimbursements. The Providers Coordinator oversees daily provider operations, drives clinical excellence, and is supported by a dedicated Providers Admin.
Duties and Responsibilities
Provide Ownership, Coverage, and Recruitment
- Oversee daily provider operations with full clinician-based ownership Ensure provider coverage for the required volume of patients and visits.
- Ensure provider coverage for the required volume of patients and visits.
- Responsible for provider coverage, including internal recruitment and hiring of new providers to meet staffing goals.
- Drive provider growth and maximize provider schedules; optimize the full-time to per-diem ratio.
- Support provider retention through consistent communication, feedback, and resolution of concerns
Scheduling, Compliance & Clinical Quality
- Schedule and assign providers based on care plans, location, availability, and regulatory requirements; keep schedules current in Raintree / Skylight and fill open cases promptly
- Train providers in our systems (Raintree / Legacy) and on company regulations and expectations
- Monitor provider performance, utilization, attendance, and document timeliness to ensure quality and compliance.
- Support providers in understanding expectations, workflows, and performance benchmarks
- Ensure services are delivered per the plan of care and applicable federal/state regulations (CMS, DOH); maintain provider credentials and certifications.
- Combine patient care with leadership, operational management, and staff development
Accountability
- Accountable for reimbursement vs. cost — gross profit (GP1).
- Accountable for high-quality patient care and clinical excellence.
- Manage staff performance
- Address provider-related issues and ensure optimal patient-care outcomes.
- Analyze data to identify trends and process-improvement areas for providers
Required Skills & Qualifications
- Graduate of an accredited PT, OT, or SLP program; current, unrestricted New York State license.
- Clinical experience in home health or a related setting; leadership or supervisory experience preferred.
- Knowledge of therapy services, Medicare/Medicaid regulations, and home health documentation and billing.
- Proficiency in EHR / clinical documentation systems (e.g., Odoo, Raintree) and Microsoft Office.
- Strong organizational, communication, and problem-solving skills; team-oriented with integrity and dependability.
Core Values Alignment
- People First – We embrace each other and those we serve. We demonstrate empathy, caring, respect and kindness in all that we do, every day.
- Value Add – We are committed to making a meaningful difference, and to improve the quality of lives of those we serve in the community.
- Accountability – We are obsessive about delivering results and hold ourselves accountable for our actions.
- Innovative – We strive for better solutions and are never satisfied. We deliver higher quality meaningful results, in the most sustainable way possible.
Work Environment
- Full-time, 40 hours.
- Combining a treating caseload with provider-coordination leadership.
- Field travel as needed; flexible scheduling to meet client needs
Pay: $110,000.00 - $120,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: Remote
