Dental Receptionist

Wilson Dental Associates • Full-time • Roanoke, Virginia, United States • $18 / hour • 3w ago

Well-established, modern dental practice in Cave Spring is seeking a full-time receptionist. This thriving, 2 doctor practice has an excellent reputation in the community. The ideal candidate will have strong initiative and problem solving skills, and enjoy working in a team-focused environment. A positive attitude, compassion towards patients, and strong organizational skills are a must. Experience with digital software and radiographs is preferred.

Responsibilities:

Greeting and welcoming patients to the practice.
Scheduling, rescheduling, or canceling appointments as needed.
Assisting patients to fill out information forms.
Preparing patients’ charts and daily schedules for the dental staff.
Updating patient records and documenting recent treatments and procedures.
Scheduling follow-up appointments and providing telephonic reminders.
Communicating with insurance providers
Verifying methods of payment and collecting payments as needed.
Performing general office duties, such as answering telephones, photocopying, filing, and faxing.

Requirements:

High school diploma or GED.
Proven experience working in a dental office.
Sound knowledge of dental terminology.
Proficient in dental practice management software.
Working knowledge of general administrative practices.
Good telephone etiquette.
Exceptional organizational skills.
Excellent customer service skills.

Pay: From $18.00 per hour

Benefits:

401(k)
Employee discount
Health insurance
Paid time off

Education:

High school or equivalent (Preferred)

Experience:

Clerical: 1 year (Preferred)

Work Location: In person

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