Business Operations Manager (People & Administration)

Henritze Dental Group • Roanoke, Virginia, United States • $75k - $90k / year • 1w ago

Business Operations Manager (People & Administration)

Salary: $75,000 - $90,000

Location: Roanoke, VA

About the Role

We are seeking a highly organized, self-directed professional to oversee the day-to-day people operations and administrative functions of our growing dental organization.

This role is ideal for someone who enjoys building processes, managing systems, solving problems, and helping an organization run more effectively. While experience in HR is valuable, we are more interested in finding a sharp, resourceful person who takes ownership, learns quickly, and follows through.

The right candidate does not need to have done every aspect of the job before. We are looking for someone who can figure things out, improve processes, and become a trusted operational partner within the organization.

About Us

Henritze Dental Group supports multiple dental practices throughout Virginia. Our central support team provides payroll, benefits administration, recruiting support, reporting, compliance, and operational services to our locations.

What You'll Do

Own Our People Systems

Serve as primary administrator for UKG Ready
Maintain employee records and organizational data
Manage employee onboarding, status changes, and offboarding
Develop and maintain reports and workforce metrics
Identify opportunities to improve workflows and automation

Manage Payroll and Benefits Administration

Coordinate payroll processing and related employee data
Administer employee benefit programs
Assist employees with payroll and benefits questions
Work with vendors and benefit providers to resolve issues
Support annual open enrollment activities

Support Recruiting and Onboarding

Coordinate hiring and onboarding activities
Manage job postings and applicant workflows
Ensure completion of required hiring documentation
Create a positive and organized new hire experience

Maintain Compliance and Documentation

Manage employee files and records
Coordinate leave administration and related documentation
Support employment law and policy compliance
Assist with audits and reporting requirements

Improve Operations

Create and document processes
Identify inefficiencies and implement solutions
Support managers with administrative and employee-related needs
Take ownership of projects and drive them to completion

What We're Looking For

Required

Strong organizational and problem-solving skills
Ability to work independently with minimal supervision
Exceptional attention to detail
Comfort learning new systems and technology
Strong written and verbal communication skills
Ability to manage multiple priorities simultaneously

Preferred

Experience with payroll, benefits, HR, operations, administration, project management, or office management
Experience with HRIS systems such as UKG Ready, BambooHR, ADP, Paylocity, Paycom, or similar platforms
Experience in healthcare, dental, medical, or other multi-location organizations
Strong Excel and reporting skills

Success in This Role

The person who succeeds in this role is someone who naturally takes ownership. They don't wait for instructions on every task. They identify issues, ask good questions, develop solutions, and make things better.

We value judgment, initiative, follow-through, and the ability to learn more than we value a specific HR title or certification.

If you're the person others rely on to get things done and figure things out, we'd like to talk with you.

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