Dental Office Manager

Family Dental Choice • Full-time • Charlotte, North Carolina, United States • $28 - $32 / hour • 1m ago

We are hiring a permanent, enthusiastic, and energetic Dental Office Manager to join our team. We are looking for someone who has what it takes to work in a high-paced office and is driven to reach their potential.

The Office Manager’s primary responsibility is to ensure the office runs smoothly and efficiently, ensuring patients have a great experience. As an Office Manager, you should positively contribute to the success of your team and oversee daily office activities as well as provide direction and guidance to staff as needed. Responsible for administering the day-to-day activities of the business office, including: patient and employee relations; hiring; management of marketing and communications efforts; ensuring regulatory compliance; staff training and motivation. Assist the dentist with other tasks as assigned.

Qualifications

High-level knowledge of office administration, various dental procedures, and the ability to train, supervise and coach all staff in the dental office.
Experience with both administrative and clinical aspects of a dental office.
Must have exceptional attention to detail and strong time management.
Familiarity with dental procedures, their benefits, and risks
Ability to explain complex concepts to patients and employees
A minimum of two years of Dental Office experience.
Excellent interpersonal and communication skills, written and verbal; and ability to oversee staff schedule to ensure full coverage
Superior organizational ability with problem solver and critical thinking skills.
Can effectively manage multiple tasks and meet deadlines consistently.

Specific Duties:

Manage day-to-day operations of the dental office
Oversee the day-day administrative operations of the dental office
Manage and direct staff assignments and activities in accordance with office policies and applicable laws
Stay current with trends, legislation, and regulations in the dental profession
Manage the hiring and ongoing performance of staff
Oversee patient relations and handle patient complaints
Assign, direct, and manage staff duties
Determine staff schedules
Recruit, interview, hire and train new staff members
Monitor staff performance
Coordinate team meetings
Engage in conflict resolution

Pay: $28.00 - $32.00 per hour

Work Location: In person