Dental office receptionist

NJ Endodontics • Full-time • River Edge, New Jersey, United States • $25 - $30 / hour • 3w ago

Overview
Join our dynamic dental practice as a Dental Office Receptionist and become the friendly face and efficient coordinator that keeps our office running smoothly! In this vital role, you will be the first point of contact for patients, managing appointments, verifying insurance, and supporting clinical staff with administrative tasks. Your energetic approach and attention to detail will help create a welcoming environment where patients feel cared for from their first call to their final visit. This paid position offers an exciting opportunity to develop your skills in a fast-paced, patient-centered setting.

Responsibilities

Greet patients warmly and provide exceptional customer service at the front desk, ensuring a positive experience from check-in to check-out
Schedule appointments accurately using dental practice management software such as PBS ENDO , coordinating with clinical staff to optimize daily workflow
Verify insurance coverage, process claims, and handle billing inquiries while ensuring compliance with HIPAA regulations
Manage medical records and documentation review, including patient histories, treatment plans, and insurance forms, maintaining accuracy and confidentiality
Answer multi-line phone systems professionally, triaging calls, scheduling follow-ups, and providing information about procedures and office policies
Assist with insurance verification, CPT coding (Current Procedural Terminology), ICD-10/ICD-9 coding for procedures, and dental billing processes to support accurate reimbursement
Maintain organized filing systems for medical records and office supplies while supporting overall office management duties such as data entry, filing, and administrative support

Qualifications

Previous experience working in a dental or medical office environment is highly preferred; clinic experience is a plus
Strong knowledge of dental terminology.
Excellent computer skills including Microsoft Office Suite (Word, Excel), typing skills (including 10-key), and familiarity with multi-line phone systems
Ability to handle medical administrative support tasks efficiently while maintaining professionalism under pressure
Strong organizational skills with attention to detail in documentation review and medical records management
Knowledge of HIPAA compliance standards to ensure patient privacy and data security

Join us as a Dental Office Receptionist where your enthusiasm for helping others will shine! Bring your office experience and passion for healthcare to a team dedicated to providing exceptional patient care. We’re looking for someone who is proactive, personable, and eager to grow within a supportive environment that values your contributions.

Pay: $25.00 - $30.00 per hour

Benefits:

Health insurance
Paid time off

Work Location: In person

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