Overview:
Peach Orthodontics is seeking an outstanding individual to join our team as our a Co-Practice Manager!
The Co-Practice Manager enthusiastically leads and manages the overall operations of our orthodontic practice and supports the company mission. This position is accountable for achieving yearly patient visits, revenue and P&L goals.
The Co-Practice Manager contributes to the success of our practice by effectively executing the company’s business model; promoting the company culture, mission and values; and ensuring consistent compliance with all key company programs, operating initiatives, and audits.
The Co-Practice Manager works collaboratively with our other Practice Manager and is directly responsible for the management of the day-to-day business operations through directing and developing a high performing practice team and cultivating positive relationships with providers and team members. The Co-Practice Manager demonstrates behaviors that drive superior levels of patient service and team member satisfaction while striving continuously to improve results.
Responsibilities:
- Oversees and manage practice business operations including key performance measures and practice revenue and expenses with a week-to-week outlook.
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Takes personal ownership of our practice by being a positive role model and leader.
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Creates a respectful workplace and is accessible, open to new ideas, and fosters a cooperative and collaborative environment.
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Takes initiative and ensures self and team are accountable to the highest standards of performance and behavior.
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Demonstrates and encourages a patient focused approach.
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Fosters strong relationships with patients to create connections and influence patient retention.
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Manage clinical staffing schedules to ensure proper coverage and optimal patient flow.
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Participate in recruitment, onboarding, and training of new team members.
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Coach and develop existing team members to enhance their skills and performance.
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Address conflicts early, provide constructive feedback, and document coaching sessions.
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Ensure clear and consistent communication with partner doctors and associates.
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Other duties as assigned.
Qualifications:
- 2-5 years supervisory/management experience or equivalent to include P&L management and oversight.
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Previous dental management experience overseeing multiple locations.
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Bachelor’s degree is preferred or commensurate work experience from on-the-job management/leadership training.
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Leaderships skills, including ability to build, coach and develop a high performing team.
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Previous customer service experience in retail, service, or healthcare setting is preferred.
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Computer Literacy, i.e.; Proficient with basic applications including MS Outlook, Word, Excel, and Dental System software.
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Ability to work with the team and others to continually process improve operations that benefit patient experience and operational excellence.
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Excellent communication skills.
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Current CPR certification or ability to obtain within 30 days.
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Ability to meet OSHA, CDC, ADA and HIPAA standards.
Preferred Qualifications
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Previous dental experience, preferably orthodontic.
Pay Rate: $20.00-25.00 per hour (depending on experience)
