Fun, fast paced specialty dental practice seeking a committed, joyful and efficient front desk coordinator with 3+ years’ experience in maintaining office systems, tracking and reporting practice numbers. Must be enthusiastic and optimistic and possess great time management skills and the ability to multi-task and prioritize work while preserving a positive office environment. Superb written and verbal communication skills a must. Excellent compensation for the right candidate.
The front desk coordinator is the face and voice of our practice. S/he is normally the first person spoken to and the first person met as patients walk in the front door as well as the last person seen before the patient leaves. S/he coordinates, integrates and represents all facets of patient services from the 1st phone call through continuing care compliance. S/he provides a calm and caring environment for patients who are otherwise anxious and concerned about “what is going to happen next”. Most importantly, their positive attitude, warm smiles, friendly faces and enthusiastic customer service helps create a winning experience for everyone they come in contact with.
Knowledge, skills and abilities required:
- Solid relationship building skills
- Strong desire to exhibit empathy and relate to patients
- Effective influencing skills
- Polished and professional telephone/conversation skills
- Strong attention to detail
- In-depth computer knowledge of practice management software
- Keen ability to market the practice
- Excellent verbal skills with patients and staff
- Self directed & motivated
- Sufficient ability to work with a team and display leadership skills as a supportive and positive contributor
- Creative problem solving skills
- Organized scheduling and thorough note taking skills
- Overall understanding of all aspects of the front office
- In-depth understanding of how scheduling and financial systems support Dr. Production
Job Type: Full-time
Pay: $35.00 - $38.00 per hour
Expected hours: 32 – 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Paid sick time
- Professional development assistance
- Retirement plan
- Uniform allowance
Schedule:
Experience:
- Dental receptionist: 2 years (Required)
Ability to Commute:
- San Jose, CA 95124 (Required)
Work Location: In person
