Dental Operations Manager

Saban Community Clinic • West Hollywood, California, United States • $90k - $100k / year • 2w ago

At Saban we believe in the employee experience, and know you are the heart of our business! Work shouldnt consume your life, we believe in Work-Life-Balance and strive for flexibility through various company perks.

Benefits and Perks:

Free Medical coverage options We cover all out of pocket expenses!
Chiropractor/Acupuncture covered at 100% in-network
HMO and PPO Dental coverage options
Vision
Quarterly Incentive Bonus Program
403(b) retirement plans with employer matching
Generous paid time off including 1-Week Holiday closure for Christmas & New Years!
Competitive Wages & Annual Merit Increase

The Dental Clinic Manager position is responsible for providing management and oversight for the daily operations of our three dental clinics and dental teams.

Duties and Responsibilities:

Is responsible for the daily supervisory operations of the Beverly Blvd Clinic where all Dental Assistants and Registered Dental Assistants will report into this position.
- Ensures Dental Care Teams are established specifically at the Beverly Blvd Clinic and that DAs conduct visit preps and present at daily morning huddles, and that DAs follow-up with no-shows and cancellations
Works alongside Dental Supervisors in managing any patient queries and complaints
Monitors appointment schedules at all sites for timely access to care, to minimize wait time, and maximize chair capacity
Ensures that Patient Navigator closes referrals and schedules patients with unscheduled treatment plans and periodic oral exams at all sites
Coordinates with Dental Front Office Staff at the Beverly Blvd Clinic to conduct appointment confirmation and assign established patients to current dentists
Helps to motivate, guide, and encourage dental team to achieve operational and professional goals
Continually assesses staffing needs; manages staffing schedules at all sites monthly to ensure efficiency and smooth clinic workflow
Works with Dental Supervisors to coordinate and approve time-off as necessary

Position Requirements:

Minimum of 5 years-experience managing a dental practice or commensurate office management experience in another field is REQUIRED.
Some college study or college degree preferred
Bilingual Spanish preferred
Experience with supervising, training, and evaluating staff's performance required
Experience in measuring and optimizing customer service; handling patient complaints preferred
Excellent organizational and leadership skills
Capability of multi-tasking and establishing priorities
Competent with common PC applications including Internet, Email, and Microsoft Office
Experience with Dentrix software or other electronic practice management software, highly preferred
Covid-19 vaccination required as a condition of employment as required by State law. Medical and religious exemptions may apply.

About Us:

The Saban Community Clinic was founded in 1967 on the principle that healthcare is a right, not a privilege. It is our mission provide affordable quality Whole Person Care to everyone regardless of income or immigration status in a caring environment. This includes medical, behavioral health and dental care.

We are an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin, gender identity, sexual orientation or disability.

Our impact continues to grow. Come join our dynamic team to help build healthier communities and make a difference in our patient's lives!

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