Operations Manager - Dental Office

Dental Office • Full-time • Beverly Hills, California, United States • $80k / year • 2d ago

We are a premier pediatric dental practice located in the heart of Beverly Hills, committed to providing exceptional dental care in a welcoming, kid-friendly environment. We’re currently seeking an experienced Operations Manager to lead our administrative and operational functions, ensuring that our patients, families, and team members all enjoy a seamless and supportive experience.

Key Responsibilities:

Oversee day-to-day operations of the dental office, ensuring efficiency, compliance, and a high standard of patient care
Manage and support front and back office staff, including scheduling, training, and performance reviews
Coordinate patient scheduling, billing, and insurance processes to optimize workflow and satisfaction
Ensure adherence to HIPAA, OSHA, and all regulatory standards
Track office KPIs, manage budgets, and implement process improvements
Liaise with dental providers, vendors, and external partners
Handle patient concerns or escalations with professionalism and care
Lead operational planning and growth initiatives alongside the practice owner

Qualifications:

Minimum5 years of experience in office operations (dental or healthcare experience a plus)
Strong leadership and team management skills
Proficiency with dental software (preferred)
Excellent communication, problem-solving, and organizational skills
Knowledge of insurance billing, scheduling, and patient experience best practices
Ability to multitask in a fast-paced, patient-centered environment

Why Join Us?