Dental Treatment Coordinator

SE Chicago Dentistry • Full-time • Chicago, Illinois, United States • $75k / year • 3m ago

Growing Private Owned Dental Office! Competitive Pay + Incentives! Paid Time Off & Paid Holidays! Dental Benefits! Great Career Opportunity! Family-Like Work Environment!

Do you have impressive verbal skills that allow you to help patients understand the treatment that has been recommended by their dentist and have experience in the medical industry?

If you answered yes, we would love to meet you.

As our patient's point of contact, you’ll be the friendly voice of East Erie Dental, providing exceptional customer service and patient support. We’ll rely on you to listen to our patients and use your real passion for oral health to meet their needs. Because we believe our individual skills, backgrounds, and passions help us pioneer a new kind of dentistry, we’ll train you to be the best. We believe in creating a positive company culture that embraces personal growth, teamwork, and high levels of trust among team members. We see a bright future ahead for East Erie Dental and we look forward to finding the right people to join us on our journey.

Summary:

You are the liaison between the doctor and the patient and can easily connect with patients and meet them where they are! Your ability to have compassion and understanding provides a calm and warm environment for patients who are anxious and concerned about how to afford dentistry. You help patients gain a greater understanding of their treatment and their dental health plan benefits. You have excellent verbal communication skills. Most importantly, you are here to provide a high level of support and an incredible customer experience.

Essential Job Duties/Responsibilities

Be present during comprehensive exams to understand patient treatment needs.
When necessary, be present during re-care exams to understand patient treatment needs.
Handle objections to the proposed treatment.
Present case fees and financial options to patients to facilitate the decision to say “yes.”
Present or co-present the treatment plan and consent.
Educate patients, as necessary, regarding their dental benefits.
Determine dental benefit eligibility, limitations, and payment estimates necessary to
facilitate financial arrangements.
Ensure patients are up-to-date on their financial obligations.
Performs other duties as assigned by management

Required Qualifications

Minimum of 5 years of presenting dental treatment plans experience
Ability to work full-time including evenings until 7 pm and Saturdays until 3 pm
Passionate about Customer Service

What We Offer You

Paid Time Off
Holiday pay
Medical and Comprehensive Dental Benefits
Bonus pay
Professional Development
Awesome 401 (k) plan

Company Description

We’ll let our patients talk:

“All the staff have been kind to me and it’s a cute office...Definitely would recommend this office!”
“On top of being the friendliest staff, they are always considerate of the work I need…”
“All the staff at East Erie dental is so wonderful from the moment you walk into their door to the moment you leave. Everyone treats you with such respect and kindness.”
“I highly recommend East Erie Dental. Dr. Azim is one of the best dentist in Chicago and her dentistry are full with very experienced and caring people.”

The above is intended to describe the general content and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job advertisement restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Remotely

Job Type: Full-time

Pay: From $75,000.00 per year

Benefits: