Dental Office Manager

Dr. Costa Family Dentistry • Full-time • Worcester, Massachusetts, United States • $56k - $67k / year • 3d ago

We're seeking an Office Manager who leads with integrity, balances compassion with accountability, and fosters a team culture rooted in respect, collaboration, and excellence. We’re not just looking for someone to handle the day-to-day — we’re looking for a true leader who knows how to inspire a team, nurture growth, and maintain a supportive, high-performing environment all while fostering exceptional patient care.

Experience as a Dental Office Manager is required.

Responsibilities: General supervision of all other business aspects of the practice, including but not limited to:

Run daily reports and perform close of day duties
Supervise clinical staff and manage the overall clinic schedule
Oversee future treatments and collections of past due accounts
Respond to patient, staff and doctor inquiries efficiently
Ensure quality dental care and resolve patient issues according to policies and regulations
Track new patient calls and referral sources.
Assist with practice-building and public relations efforts
Recruit, train, and manage office staff to meet operational needs
Create staff schedules and ensure performance standards are met
Monitor the office budget and oversee supply purchases and operational expenses
Handle administrative tasks, including deposits, revenue posting, and payroll.
Oversee marketing and promotion campaigns
Coordinate with clinical staff on scheduled and unscheduled treatments
Write reports and analyze management data
Manage insurance claims and patient billing, including follow-ups on overdue accounts Prepare reports on outstanding accounts receivable

If you’re a natural leader who leads by example — balancing compassion with accountability — and know how to inspire a team, keep the office running smoothly, and handle challenges with professionalism and poise, while taking pride in creating a space where both patients and staff feel valued, apply today!

Full-Time Benefits: