Front Office Coordinator

Skin MD Laser and Cosmetic Group • Full-time • Boston, Massachusetts, United States • $20 - $25 / hour • 1m ago

Immediate Opening Front Office Coordinator needed for a high end, growing, busy, professional Medical Spa in Boston, MA under the medical direction of Paul Flashner, M.D. This position is a Tuesday-Saturday schedule.

If you possess the following skills, we really want to talk to you, because you are the type we want to join our team. We are elite professionals and seek people who love to be exceptional!

Characteristics and Skill Set Required to apply for this position:

Medical Spa Industry Experience: 2 years
LEADERSHIP SKILLS: Highly motivated self-starter with pleasant and positive personality, excellent interpersonal communication, and a go getter
Experienced in Exceptional high-end Customer Service Strong Sales experience
Very High Attention to Detail and good with math skills
Must be IT Savy, must know Microsoft Windows Suite
Experience with Mindbody Software a plus
Presents in a professional, groomed, and well-dressed manner
Must be extremely organized, Expert and quick Problem Solver
Ability to accurately multi-task in a busy environment
Expert Time Management Skills
Knowledgeable or we will train on our product lines and medical aesthetic services
Desire to grow rapidly and must be a very quick learner
Last but not least, laughter is a must, in fact we laugh all the time around here, we love our work and our patients, who are the best people around.

Daily Responsibilities

Perform all opening and closing duties with accuracy
Administrative support to Managers and Owners
Support RN’s, Injectors, Coolsculpters, and Medical Aestheticians to ensure office runs smoothly and effectively
Consistently manage schedule to ensure appointments are booked properly
Check In/Check Out all patients with accurate payments
Answer phones and schedule patients, including making confirmations, outreach, and follow up calls
Consistently follows up with new patient inquiries
Creates, organizes, and maintains paper and electronic files. Prepares all providers charts for the day and filing at end of day
Knowledge of all policies, procedures, treatments, packages, pricing, essential paperwork, and special promotions
Knowledge of Alle' and Care Credit and Aspire a plus
Communicates effectively and consistently all important information to Staff and Owner/Manager, and delegates appropriately
Assist with weekly Inventory
Performs accurate Close Out Reports each day

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Benefits: