This is a full-time, in-office position located in Northwest Phoenix (85085).
If you have dental insurance or front-office experience and are ready to step away from the daily chaos of patient check-ins, collections, and scheduling, this role offers a professional next step.
We’re hiring a Dental Insurance Support Specialist for a full-time, in-office role at our consulting firm in Northwest Phoenix. This is a non-clinical non-patient-facing position where you'll use your dental knowledge in a focused, structured environment.
Who We Are:
We're a team that believes in doing great work the right way.
Our core values guide every interaction, project and decision:
- We Are Results-Driven: We focus on meaningful, positive outcomes for our clients.
- We Do The Right Thing: Integrity matters. Even if it takes more time, we do what's needed to create a positive impact.
- We Are Committed To Growth: We are committed to continuous learning to develop knowledge, ideas, skills and opportunities.
What You’ll Do:
You’ll be part of a team that helps dental practices get better results from their PPO relationships. In this role, you’ll support a PPO Negotiator with daily tasks such as:
- Calling insurance companies to confirm PPO participation details
- Preparing clear written updates for clients on their project status including fee negotiations, credentialing, or PPO changes
- Completing provider credentialing applications
- Documenting communications and actions with precision
- Occasionally handling inbound client calls (no sales—just helpful updates)
This Role Is Not:
- A dental assistant or clinical position
- A front-desk or patient check-in role
- A sales or quota based job
What We’re Looking For:
We’d love to hear from you if you have:
- Minimum 3 years of dental office experience required (front desk, billing, insurance or credentialing).
- Strong attention to detail and the ability to juggle multiple clients at once
- Professional and confident communication skills
- Excellent written and spoken English
Why You’ll Love It Here
If you’re organized, dependable, and ready for a change, this role offers a refreshing shift from the daily grind of a dental office. We provide hands-on training, a supportive team, and meaningful work that helps dental practices thrive. You’ll still use your dental knowledge every day—but without the front-desk stress.
This role is ideal for someone who wants:
- Consistent hours with no evenings or weekends
- A professional office environment
- Long-term stability outside of a dental practice
- Skill growth beyond day-to-day office tasks
- No patients. No collections. No treatment Coordination. Just focused, professional work.
Pay & Benefits:
- Hourly Pay: $26–$28/hour, based on experience
- Medical, dental, and vision insurance
- 401(k) with company match
- Life insurance
- Paid holidays, floating holiday, vacation, and sick time
Schedule:
- Monday–Friday, 40 hours/week
- In-office only (Northwest Phoenix)
How to Apply:
Please upload your resume in PDF format. Letters of recommendation are welcome but not required. We look forward to hearing from you!
Job Type: Full-time
Pay: $26.00 - $28.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Application Question(s):
- Which of our core values do you connect with most (Results-Driven, Do the Right Thing, Committed to Growth), and why?
- What interests you most about moving into a non-clinical, non-patient-facing role like this?
- Describe your experience with dental insurance. For example, verifying benefits, checking claims, or handling credentialing paperwork.
Experience:
- Dental: 3 years (Required)
Ability to Commute:
- Phoenix, AZ 85085 (Required)
Work Location: In person
