We are a family-owned, luxury dental practice in Phoenix seeking an elite Dental Treatment Coordinator to guide patients through comprehensive, high-value dental care in a refined, relationship-driven environment.
Our practice is fee-for-service, does not accept insurance, and focuses on advanced restorative, implant, and sedation dentistry. Patients choose us for trust, comfort, and exceptional service—and your role is central to that experience.
This position is ideal for a polished professional who excels in high-level patient communication, has exceptional phone and customer service skills, and is motivated by strong monthly bonus and incentive opportunities tied to performance.
The Experience You’ll Deliver
- Serve as the primary point of contact for patients pursuing advanced care
- Confidently present high-dollar, comprehensive treatment plans with clarity and compassion
- Communicate sedation dentistry options to anxious or high-expectation patients
- Create a seamless, luxury experience—from first phone call through treatment completion
- Build long-term patient trust that leads to outstanding case acceptance
Core Responsibilities
- Present and coordinate complex treatment plans (implants, full-mouth rehabilitation, advanced restorative cases)
- Guide patients through financial options using third-party financing platforms
- Demonstrate exceptional phone etiquette and follow-up skills
- Schedule and coordinate multi-phase treatment with precision
- Maintain detailed, accurate records in Open Dental
- Collaborate closely with doctors and clinical leadership
Qualifications
- 3+ years experience as a Dental Treatment Coordinator in a high-end or fee-for-service practice
- Proven success with large treatment plan acceptance
- Exceptional customer service, communication, and phone skills
- Professional, polished demeanor with strong emotional intelligence
- Comfortable discussing finances and long-term care
- Experience with Open Dental preferred
Compensation & Growth
- Competitive base pay
- Strong monthly bonus and incentive opportunities tied to case acceptance and performance
- Stable, full-time position in a non-corporate, family-owned practice
- Established patient base seeking premium dental care
- Long-term growth opportunity for top performers
Why This Role Is Different
This is not a transactional dental office. It’s a practice built on relationships, trust, and elevated service. If you see yourself as a patient advocate, communicator, and experience coordinator, this role offers both professional fulfillment and financial upside.
Pay: $60,000.00 - $80,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Free parking
- Health insurance
- Opportunities for advancement
- Paid sick time
- Paid time off
Work Location: In person
