Dental Office Receptionist

Fine Dentistry by Design • Full-time • Rockville, Maryland, United States • $19 - $26 / hour • 1w ago

We are a growing, professional dental office dedicated to providing exceptional patient care in a warm and friendly atmosphere. We take pride in delivering outstanding customer service, exceeding patient expectations, and making a difference in our patients‘ lives.

Key Responsibilities:

-Professionally handle incoming phone calls and inquiries.

-Accurately verify dental insurance and estimate coverage for treatment plans.

-Present treatment plans and financial options to patients in a clear and confident manner.

-Manage patient accounts, including receivables and follow-ups on unscheduled treatments.

-Ensure accurate data entry and management within the practice management software.

-Handle patient concerns by providing solutions, emphasizing benefits, and ensuring satisfaction.

-Develop and implement systems and protocols to enhance the patient experience for new and existing patients.

-Collaborate with the team to improve office efficiency, maximize revenue, and identify sales opportunities.

-Assist in managing the office‘s social media presence and marketing efforts.

Qualifications:

-Positive attitude, courteous, professional, and team-oriented.

-Reliable, service-driven, and a quick learner with a willingness to follow directions.

-Lives within 30 minutes of the office.

-Sociable, dependable, and able to effectively communicate and resolve issues.

-Previous dental field experience is preferred, but we are willing to train the right person.

Compensation & Benefits:

This is a full-time position (4-5 days a week, including some Saturdays). Compensation is competitive and based on prior experience. Benefits are offered to qualified candidates.

Why Join Us?

If you are passionate about serving others, enjoy working in a dynamic team, and are eager to grow personally and professionally, we would love to meet you. Be part of a practice that strives to create a positive and healthy environment for both our patients and our team.

Job Type: Full-time

Pay: $19.00 - $26.00 per hour

Benefits: