Dental Office Manager

NC Tooth Docs • Full-time • Huntersville, North Carolina, United States • 2w ago

Office Manager – NC Tooth Docs: Orthodontics and Kids Dentistry
Locations: Huntersville, Harrisburg, & Mooresville, NC
Employment Type: Full-Time (40 hours/week, travel required)

About Us
NC Tooth Docs provides pediatric and orthodontic care across three North Carolina locations. Our team is dedicated to advanced techniques, patient-centered service, and creating positive experiences for families. Learn more at NCToothDocs.com.

Position Overview
We are seeking an experienced Office Manager to oversee daily operations across three offices. The ideal candidate has a background in dental office management (pediatric and orthodontic preferred), billing/coding expertise, strong leadership skills, and the ability to ensure excellent patient care and smooth practice operations.

Key Responsibilities

Oversee daily workflow, scheduling, and office operations
Supervise front office, billing, and support staff
Manage billing, coding, insurance claims, and collections
Prepare payroll, budgets, and financial reports
Recruit, hire, and coach team members
Ensure compliance with HIPAA, OSHA, and office policies
Promote positive patient experiences and retention strategies

Qualifications

3+ years dental office management or leadership experience
Knowledge of pediatric/orthodontic coding, billing, and insurance
Proficiency with dental practice software (Dolphin/topsOrtho a plus)
Strong organizational, communication, and leadership skills
Ability to travel between Huntersville, Harrisburg, and Mooresville
Bachelor’s degree in business, healthcare management, or related field preferred

Benefits