Dental Treatment Coordinator/Business Office Administrator

Perio & Implants • Part-time • Harlan, Indiana, United States • $21 - $26 / hour • 4m ago

We are a patient-centered private periodontics and implant practice with an experienced periodontist and a reputation built over 30+ years. Our work genuinely changes lives— helping patients regain comfort, confidence, and the ability to smile again. We’re looking for an experienced coordinator who enjoys leading patients through treatment acceptance and financial arrangements. You’ll join a supportive dental team that works well together and takes pride in exceptional care. Dental experience is required to be considered for this position.

What you’ll do:

Review treatment options and create clear financial options that help patients move forward with needed dental care

Follow up with patients to answer questions, remove barriers to treatment, and support case acceptance

File, track, and follow up on insurance claims

Collect payments and post transactions

Keep patient records accurate and updated

Manage referring dentist communication (letters, case tracking, coordination of care)

Required experience:

3+ years dental front office experience

Strong track record with insurance claims and follow-up (not just verification)

Comfortable discussing treatment fees, financing options, and patient responsibility in a respectful, confident way

High attention to detail, strong follow-through, and professional communication

Strong preference for candidates within ~30 minutes of Harlan (reliability matters in a specialty schedule)

Preferred experience:

Dental assisting experience (helps with scheduling and case coordination in perio/implants)

Experience in a perio or oral surgery practice and/or presenting higher-value treatment plans

Pay & benefits:

$21–$26/hr (depending on experience), paid time off, paid holidays, and sick pay

No health insurance or retirement benefits at this time.

Office hours:

Mon 8:00 am–1:00 pm

Tue 8:00 am–4:30 pm

Wed Closed

Thu 8:00 am–4:30 pm

Fri 8:00 am–3:00 pm

If you’re ready for work that truly changes lives—and you take pride in doing things the right way—we’d love to meet you.

Pay: $21.00 - $26.00 per hour

Benefits:

Paid time off

Application Question(s):

Case Acceptance: Describe how you support case acceptance after a treatment consult. What is your follow-up process (timing, communication style, and documentation), and how do you handle common barriers like cost, fear, or 'I need to think about it'?
Please describe your experience managing insurance claims from submission to resolution.
What hourly pay range are you seeking for this role?

Experience: