Job Overview
We are seeking a dynamic and organized Dental Front Desk Specialist to join our vibrant dental team. In this role, you will be the welcoming face of our practice, ensuring a smooth and efficient patient experience from check-in to check-out. Your energetic approach and attention to detail will help manage patient flow, handle administrative tasks, and support the overall clinic operations. This position offers an exciting opportunity to contribute to a positive patient environment while utilizing your strong clerical and medical administrative skills.
Responsibilities
- Greet patients warmly, verify insurance coverage, and gather necessary medical and dental information for accurate documentation.
- Schedule appointments efficiently using dental office management software such as Dentrix or Eaglesoft, ensuring optimal clinic flow.
- Verify insurance benefits, process claims, and handle billing procedures including medical collection efforts.
- Manage patient records with precision, review documentation for accuracy, and ensure compliance with HIPAA regulations.
- Answer multi-line phone systems professionally, providing excellent customer service and addressing patient inquiries promptly.
- Coordinate with clinical staff to facilitate patient intake, treatment plans, and follow-up appointments.
- Maintain organized filing systems for medical records and dental charts while managing office supplies and administrative support tasks.
Experience
- Prior experience working in a dental clinic or medical office environment is highly preferred.
- Strong knowledge of EHR systems .
- Familiarity with dental terminology, cdt codes , and insurance verification processes.
- Proficiency in Microsoft Office Suite (Word, Excel) and dental office management open dental
- Excellent phone etiquette, typing skills (including 10-key), and ability to handle multi-line phone systems efficiently.
- Bilingual abilities are a plus to serve diverse patient populations effectively.
- Demonstrated ability to manage medical billing, documentation review, and health information management with attention to detail. Join us in delivering exceptional patient care through energetic service and meticulous administrative support! We value your expertise in medical billing, coding, insurance processing, and front desk operations—helping us create a welcoming environment where patients feel cared for from their first visit to their follow-up appointments.
Pay: $18.00 - $25.00 per hour
Work Location: In person
