Treatment Coordinator for Modern, Successful Dental Office in FiDi/Manhattan

Lumia Dental, PLLC • Full-time • New York, New York State, United States • $26 - $32 / hour • 1w ago

Job Type: Full-time

Experience: Dental Treatment Coordinator: 2 years (Required)

About Us:
At Lumia Dental, we pride ourselves on being a high-tech, modern, and bustling dental office located in the heart of the Financial District. With a team comprising multiple General Practitioners and specialists, we've garnered 5-star reviews across all platforms. As one of the most successful dental startups in the nation, we're poised to elevate our established business to greater heights. Join us in this exciting journey as we expand and set new benchmarks in dental care.

Why Join Us:
If you're seeking a rewarding position where you'll be valued daily and surrounded by a supportive team of hardworking individuals, look no further! At Lumia Dental, you'll find an environment that fosters growth, collaboration, and innovation. As we gear up for the next phase of our growth, we're in search of talented individuals like you to help us realize our vision.

Job Description:
As a Treatment Coordinator at Lumia Dental, you'll play a pivotal role in ensuring the seamless operation of our practice. Your responsibilities will include:

Expertly presenting comprehensive treatment plans with accuracy and clarity, ensuring patient understanding and buy-in.
Efficiently filling provider schedules by leveraging patient lists and optimizing appointment bookings.
Proficiently handling insurance verification and claims processing, ensuring smooth and timely reimbursement processes.
Overseeing the financial aspects of the office, including accounts receivable/collections tracking and improvement, as well as the management of insurance claims and patient accounts.
Demonstrating initiative and proactivity in explaining dental terminology and conveying the importance of oral hygiene and treatment to patients.
Reading insurance policies and determining estimated total coverage for patients.
Following up on treatment plans and assisting the receptionist in filling the hygienist schedule.
Building relationships with patients by displaying empathy and earning their trust.
Personalized patient follow-up and selling cases.
Assisting receptionist with phone calls and text messages (SMS).
Multitasking effectively and handling upset patients with professionalism.
Collecting any past due balances and managing financial transactions with accuracy and discretion.

Requirements:

Prior experience in a similar role within the dental industry is preferred.
Strong communication and interpersonal skills, with the ability to build rapport with patients and colleagues alike.
Proficiency in dental software and familiarity with insurance billing procedures. (Denticon is a plus!)
Detail-oriented approach with a focus on accuracy and efficiency.
Comprehensive understanding of dental terminology and the ability to effectively convey the importance of oral hygiene and treatment to patients.
A compassionate approach to patient care, with the ability to earn their trust and build strong relationships.
Ability to prioritize tasks effectively and meet deadlines, ensuring efficient workflow and timely completion of responsibilities.

How to Apply:
If you're ready to take your career to the next level and be part of our exciting journey, we'd love to hear from you! Please submit your resume and a cover letter outlining why you'd be the perfect fit for the Treatment Coordinator position at Lumia Dental.

Apply Now!

Pay: $26.00 - $32.00 per hour

Benefits:

401(k)
401(k) matching
Employee discount
Health insurance
Paid time off

Work Location: In person

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